Refund & Return Policy for Men's Kurta House
At Men's Kurta House. , we strive to ensure your complete satisfaction with every purchase. If for any reason you are not entirely satisfied with your purchase, we are here to help. Please review our Refund & Return Policy outlined below for information on how to return or exchange an item purchased from our website https://menkurtahouse.com/.
Eligibility for Returns
To be eligible for a return, your item must be unused, unworn, and in the same condition that you received it. It must also be in the original packaging with all tags attached. Returns that do not meet these criteria will not be accepted.
Return Process
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Initiate Return: To initiate a return, please contact us at contact@menkurtahouse.com within 14 days of receiving your order. Please include your order number and the reason for the return in your email.
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Return Authorization: Once your return request is approved, we will provide you with a Return Authorization (RA) number and instructions on how to return the item(s) to us.
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Packaging: Please securely package the item(s) you wish to return, including the RA number and any relevant documentation provided by our customer service team.
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Shipping: You will be responsible for paying the shipping costs for returning your item(s). We recommend using a trackable shipping service or purchasing shipping insurance, as we cannot guarantee that we will receive your returned item(s).
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Inspection: Once we receive your returned item(s), we will inspect them to ensure they meet our return eligibility criteria. If the item(s) are deemed eligible for return, we will process your refund or exchange accordingly.
Refund Policy
If your return is approved, we will initiate a refund to your original method of payment. Please note that shipping costs are non-refundable, and the cost of return shipping will be deducted from your refund. Refunds may take up to 5-7 business days to appear in your account, depending on your payment method and financial institution.
Exchange Policy
If you would like to exchange an item for a different size, color, or style, please indicate your preference when contacting us to initiate the return process. Exchanges are subject to availability, and we will do our best to accommodate your request. If the desired item is unavailable, we will issue a refund for the returned item(s) instead.
Damaged or Defective Items
If you receive a damaged or defective item, please contact us immediately at contact@menkurtahouse.com with photos of the damage or defect. We will work with you to resolve the issue as quickly as possible, either by providing a replacement or issuing a refund.
Contact Us
If you have any questions or concerns about our Refund & Return Policy, please contact us at contact@menkurtahouse.com. We are here to assist you and ensure that you have a positive shopping experience with Men's Kurta House.
Last Updated: 8-4-2024
Return Policy was last updated on the date indicated above.